Refund Policy

At Porch and Pit we want you to be happy with your brine! Please read the following refund guidelines:

Damaged or Defective Products

• If your product arrives damaged, leaking, or defective, contact us within 7 days of delivery.

• We will replace the product or issue a full refund once we confirm the issue.

Incorrect Orders

• If you receive the wrong product, please contact us within 7 days.

• We will correct the order or provide a refund.

Non-Refundable Items

• Due to the perishable nature of our products, we cannot accept returns for products that were used, improperly stored, or not handled according to label instructions.

• We cannot issue refunds for change of mind once the product has shipped.

How to Request a Refund

1. Email us at [Your Business Email] with your order number and a description of the issue.

2. We may request photos of the product for verification.

3. Once approved, we will process your refund or replacement within 5–7 business days.

Shipping Costs

• Original shipping costs are non-refundable.

• If we send a replacement, we will cover the shipping cost.